Many of you have seen this OKA DOT COLLECTION in our social media. It is now available throughout our retail stores and online.
BLACK or MUSTARD?
How many of you like mustard tones as an outfit item?
Ethan, and my team members and I have been selecting this particular colour for the collection.
I didn't realise so many of my customers would wear this bold colour. I would call this colour Yamabuki Iro (Japanese rose bush) or Himawari Iro (sunflower)
Yellow/mustard colour in Japan represents courage but I know that in some western cultures it can represent the opposite! Being a coward or being afraid.
In Japan, yellow is a symbol for youth, light, hope and change.
I hope that these positive feelings are experienced by anyone who would wear these garments from our Oka Dot range.
Of course, if you are not feeling ready for the bold mustard colour, we have the pieces available in black too.
From all these beautiful hues of yellow, which is your favourite?
Any order over $200 within Australia will benefit with FREE SHIPPING!
All orders less than $200 will incur a $10 flat rate.
EXPRESS SHIPPING Now available
Any order over $200 within Australia - $10
All orders less than $200 - $15
Express shipping 1-2 business days once orders are dispatched.
INTERNATIONAL
dogstar ships to all countries but during this current situation not all countries can process an order through our website. If you are having troubles with international shipping, please contact us with your order details and we can arrange alternative carrier options.
The system online postage calculator will precisely calculate shipping costs in accordance with current local pricing.
It will advise you of total cost before purchase.
International Pricing Estimates - (NZ is much cheaper than below estimates)
International 0.0kg – 0.5kg $25.00 AUD International 0.5kg – 1kg $35.00 AUD International 1kg – 1.5kg $50.00 AUD International 1.5kg – 2kg $60.00 AUD International 2kg – 3kg $75.00 AUD International 3kg – 4kg $100.00 AUD
In extremely rare cases, some customers may be charged import duties by their country's customs department. In this case, the customer will be responsible for any extra charges or duties. Please check with your local customs office before you decide to purchase.
RETURNS
We want your online shopping experience with dogstar to be an enjoyable one. You can shop with confidence, as we are happy to accept returns for all online purchases (except face masks and earrings.)
Full-priced items can be returned for exchange, store credit (valid for 36 months) or a refund (minus initial shipping fee). Items must be received within 7 days of initial delivery date.
Sale items can be returned for exchange or store credit (valid for 12 months). Refunds are not available for sale items.
Due to health and safety issues we are not able to accept returns of face masks or earrings. Thank you for your understanding regarding this matter.
All returned items must be in original condition: unworn, with tags attached, free of perfume and pet hair. If the item is not in salable condition, a dry cleaning fee may be applied, or the return may not be accepted.
Please contact our customer service team at :
orders@dogstar.com.au, listing your order number, name, items to be returned, outcome requested and reason for return.
Please wait to receive confirmation from us.
dogstar will not be responsible for missing items returned without tracking.
Post your item/s back (trackable parcel) to the address below:
ATT: dogstar returns 92 Ernest St
South Brisbane
QLD 4101
Please note - We are more than happy to cover the cost of shipping when sending the first replacement garment. Should you wish to return it for another garment a second or third time, the postage costs will need to be paid for, or a return trackable satchel supplied.
Thanks for contacting us. We'll get back to you as soon as possible.